Rudratree FAQ

About RudraTree

1.What makes Rudra Tree Rudraksha and Gemstones stand out in the market?

Rudra Tree Rudraksha and Gemstones stands out due to our unwavering commitment to authenticity and quality. With four generations of experience, we’ve established a legacy of trust and expertise in providing genuine Rudrakshas and gemstones.

2.How does Rudra Tree Rudraksha and Gemstones guarantee the authenticity of its products?

At Rudra Tree Rudraksha and Gemstones, authenticity is our hallmark. We offer a unique price challenge – if our Rudrakshas or gemstones are proven inauthentic, we pledge to double the price paid and return it powerfull

3.What is the price challenge offered by Rudra Tree Rudraksha and Gemstones?

Our price challenge at Rudra Tree Rudraksha and Gemstones is a testament to our confidence in our products. If you can prove that any of our Rudrakshas or gemstones are not genuine, we will refund double the purchase price.

4. What are the operational hours of Rudra Tree Rudraksha and Gemstones?

Rudra Tree Rudraksha and Gemstones welcomes you from 9 AM to 9 PM daily, ensuring we are available to serve your spiritual and astrological needs even on Sundays.

5. Does Rudra Tree Rudraksha and Gemstones offer consultations for selecting Rudrakshas?

Absolutely! Rudra Tree Rudraksha and Gemstones provides both complimentary and premium consultation services, guiding you to the Rudraksha or gemstone that resonates best with your astrological profile.

6. What range of Rudrakshas does Rudra Tree Rudraksha and Gemstones offer?

Our collection at Rudra Tree Rudraksha and Gemstones is extensive, ranging from 2 Mukhi to 21 Mukhi Rudrakshas. We also offer special Rudrakshas like Garbh Gauri, Ganesha, Gauri Shankar, Savar, and Trijuti.

7. Can I wear more than one Mukhi Rudraksha at the same time?Can Rudra Tree Rudraksha and Gemstones tell me more about its Navaratna gemstones?

At Rudra Tree Rudraksha and Gemstones, we pride ourselves on our diverse Navaratna gemstone collection, including Blue Sapphire, Yellow Sapphire, Emerald, Cat’s Eye, Pearl, and Coral, all sourced directly from the finest mines across the globe.

8. How do you clean Rudrakshas the right way?How does Rudra Tree Rudraksha and Gemstones source its products?

Emulating a farm-to-home model, Rudra Tree Rudraksha and Gemstones ensures a direct and unadulterated supply chain by sourcing Rudrakshas straight from farms and gemstones directly from mines worldwide.

9. What is the significance of a 1 Mukhi Rudraksha, and is it available at Rudra Tree Rudraksha and Gemstones?

A 1 Mukhi Rudraksha is highly sought after for its association with Lord Shiva, but one mukhi rudraksha from Nepal doesn’t exist , We have not seen one more from Nepal in last 100 years of starting RudraTree Rudraksha  so we don’t have stock in any the stores

10. Are the gemstones at Rudra Tree Gemstones certified?

Each gemstone at Rudra Tree  Gemstones comes with a certification on demand  from reputed gemological institutes, ensuring their quality and authenticity.

11.Can Rudrakshas be worn when a woman is having her period?What types of Rudrakshas are recommended for stress relief?

At Rudra Tree Rudraksha and Gemstones, we recommend the 5 Mukhi Rudraksha for stress relief, as it is believed to calm the mind and reduce anxiety.

12. Can Rudrakshas help in improving concentration?

Yes, Rudrakshas like the 4 Mukhi are known to enhance focus and concentration, making them popular among students and professionals.

13. Is there a specific way to wear Rudrakshas from Rudra Tree Rudraksha and Gemstones?

It’s recommended to wear Rudrakshas on a specific day after chanting the Beej Mantra 108 times. We provide detailed instructions with every purchase.

14. Can Rudra Tree Rudraksha and Gemstones customize Rudraksha malas?

Absolutely! We specialize in creating custom Rudraksha malas based on astrological needs and personal preferences.

15. How can I clean my Rudraksha from Rudra Tree Rudraksha and Gemstones?

Clean your Rudraksha with lukewarm water and a mild soap. Dry it thoroughly and apply natural oil like Sandalwood to maintain its energy and longevity.

16.Do you offer any special Rudrakshas for health-related issues?

Yes, Rudra Tree Rudraksha and Gemstones offers Rudrakshas like the 7 Mukhi for good health and the 13 Mukhi for hormonal balance.

17. Can women wear Rudrakshas from Rudra Tree Rudraksha and Gemstones?

Certainly, Rudrakshas are unisex and can be worn by anyone regardless of gender.

18. Does wearing Rudrakshas make you sick in any way?Are there any prohibitions when wearing Rudrakshas?

It’s advised to remove Rudrakshas during funerals or visits to cremation grounds. 

19. How soon can a person start to see the benefits of wearing Rudraksha?How does Rudra Tree Rudraksha and Gemstones determine the price of its Rudrakshas?

Our pricing reflects the rarity, quality, and size of the Rudrakshas, ensuring fair and transparent pricing.

20. Can people who aren't Hindu wear Rudrakshas?What makes the 21 Mukhi Rudraksha special at Rudra Tree Rudraksha and Gemstones?

The 21 Mukhi Rudraksha is rare and auspicious, representing Lord Kubera. It’s believed to attract wealth and abundance.

21.Do you offer international shipping at Rudra Tree Rudraksha and Gemstones?

Yes, Rudra Tree Rudraksha and Gemstones ships globally, ensuring that our Rudrakshas and gemstones can be accessed by customers worldwide.

22.Can Rudrakshas from Rudra Tree Rudraksha and Gemstones be worn with other jewelry?

Yes, Rudrakshas can be worn with other jewelry, but it’s important to ensure they don’t get damaged or lose contact with the skin.

23.How does one select the right gemstone at Rudra Tree Rudraksha and Gemstones?

Selection should be based on one’s astrological chart. Our experts at Rudra Tree Rudraksha and Gemstones provide personalized consultations to help you choose.

24.Are there any Rudrakshas that help in overcoming financial challenges?

The 7 Mukhi Rudraksha, representing Goddess Lakshmi, is known to attract wealth and is recommended for financial prosperity.

25.Can Rudrakshas influence relationships?

Certain Rudrakshas, like the Gauri Shankar, are known to foster harmony in relationships and are available at Rudra Tree Rudraksha and Gemstones.

26.How does Rudra Tree Rudraksha and Gemstones ensure the ethical sourcing of its gemstones?

We adhere to strict ethical sourcing policies, ensuring our gemstones are conflict-free and sourced with the highest ethical standards.

27.Can I wear multiple Rudrakshas at once?

Yes, you can wear multiple Rudrakshas, often strung together in a mala, to enhance their combined benefits.

28.Are there any special care instructions for gemstones from Rudra Tree Rudraksha and Gemstones?

Gemstones should be regularly cleaned and kept away from harsh chemicals to maintain their brilliance and efficacy.

29. Does Rudra Tree Rudraksha and Gemstones provide any warranty on its products?

We stand behind the quality of our products and offer a satisfaction guarantee, ensuring peace of mind for our customers.

30.How do Rudrakshas from Rudra Tree Rudraksha and Gemstones help in spiritual growth?

Rudrakshas are known to enhance one’s spiritual journey by aligning the chakras and promoting inner peace and clarity.

31.How can I contact your customer support team?

At Rudratree Rudraksha and Gemstones, serving our customers is not just a duty; it’s a core part of our heritage and commitment, deeply rooted in more than100 history. We truly value the opportunity to assist and connect with every customer, ensuring your experience with us is as precious and unique as the gemstones we offer.

For any inquiries, support needs, or assistance, please feel free to contact us at 6363404057 or email us at getmyrudraksh@gmail.com. We understand the importance of timely assistance, so rest assured, we strive to respond to all queries within 3 to 4 hours. Your satisfaction and trust in us are paramount, and we are always happy to serve and support you in any way we can.

About Rudraksha

1. What exactly is Rudraksha?

Rudraksha is a from the tears of Shiva that has long been used in Hinduism, Buddhism, and other spiritual traditions as a prayer bead.

2. Where can you find Rudrakshas?

You can find them mostly in Southeast Asia, in places like India, Indonesia, and Nepal.

3. How many kinds of Rudraksha are there?

Rudrakshas have different “Mukhis,” or sides, and each one represents a different god and has its own benefits.

4. How can you tell if a Rudraksha is real?

Rudraksha that is real has clear features, a hard, solid shell, and no cracks or holes, beware of defaces and duplicates.

5. What does it mean that there are so many Mukhis?

The number of Mukhis is connected to different gods and planets, which affects what kind of benefits it can give to the person who wears it.

6. How do you put on Rudraksha for the first time?

It should be charged with certain chants before being worn. Most of the time, it’s best to wear it in a clean and happy place like temples.

7. Can I wear more than one Mukhi Rudraksha at the same time?

Yes, you can wear different Mukhi Rudrakshas together and get the benefits of more than one type.

8. How do you clean Rudrakshas the right way?

To keep its natural look, clean it with a soft brush and lukewarm water instead of hard chemicals, apply any transparent oil to increase life of rudraksha.

9. Can women wear Rudraksha?

Yes, Rudrakshas can be worn by both men and women who want to be healthy on a spiritual, mental, and physical level.

10. How long does the life of a Rudraksha last?

If you take good care of your Rudraksha, it can last for many years and even be passed down from generation to generation.

11.Can Rudrakshas be worn when a woman is having her period?

There are no specific literature available However we have seen women wearing rudraksha during ventilation did not have any negative effects so based on the experience yes women can wear rudraksha Turing mensuration also.

12. How should Rudrakshas be kept when they are not being worn?

Store it somewhere clean and safe, ideally wrapped in silk to keep its energy in pooja place.

13. Are Rudrakshas good for your health?

Yes, they are thought to have health benefits like lowering stress and keeping blood pressure in check under control. Rudraksha has various potentials including multiple diseases and gives positive lifestyle.

14. Can kids wear Rudraksha beads?

Yes, children can wear it, but you should talk to a professional to find the best kind.

15. Do Rudrakshas make it easier to meditate?

Yes, they are commonly used in meditation to help people focus and grow spiritually.

16. Do you have to eat a meatless diet when you wear Rudrakshas?

There are no specific literatures on food habits and rudraksha , Even though it’s not required, a vegetarian diet and a satvic way of life are recommended for the best effects.

17. Can Rudraksha be worn while sleeping?

Yes, but most people suggest taking it out at night to make it last longer.

18. Does wearing Rudrakshas make you sick in any way?

Most of the time, there are no side effects, but you should talk to a RudraTree experts before deciding which one to wear.

19. How soon can a person start to see the benefits of wearing Rudraksha?

The results are different for each person. Some may feel the benefits right away, while others may have to wait a while say 8 to 10 week, some in few months.

20. Can people who aren't Hindu wear Rudrakshas?

Rudrakshas are worn by people of all religions and beliefs, so the answer is yes.

21.How can I contact your customer support team?

About Gemstone

1.What are the 4 expensive gemstones?

Blue Sapphire, Ruby, Emerald, Diamond. Rudra Tree ensures their authenticity, crucial for their astrological effects. Ruby, for instance, is celebrated for its connection to the Sun, amplifying leadership and vitality.

2.Which gemstone is most popular?

Diamond is globally popular, but Blue Sapphire is especially revered in Vedic astrology for its impactful presence, with Rudra Tree providing genuinely sourced stones for maximum benefit.

3.What are the seven precious gemstones?

Diamond, Ruby, Blue Sapphire, Emerald, Yellow Sapphire, Pearl, and Red Coral are all significant in Vedic astrology, with Rudra Tree offering each in its pure form to enhance their planetary influences.

4.How many types of gemstones are there?

Beyond the vast variety globally, Vedic astrology focuses on the nine ‘Navaratnas,’ with Rudra Tree ensuring each stone’s purity and efficacy.

5.What is the rarest gem?

While Painite is rare, astrologically significant gems like a high-quality Blue Sapphire are also rare and valuable, offered authentically by Rudra Tree.

6.Which is the cheapest gemstone?

Affordable stones like Quartz lack strong astrological impacts. Rudra Tree emphasizes the value and authenticity of potent astrological gemstones.

7.What are the top 5 strongest gemstones?

Astrologically, the strength is attributed to stones like Diamond and Blue Sapphire. Rudra Tree ensures these gems are provided in their most powerful, unadulterated forms.

8.Which stone is very precious?

Ruby, associated with the Sun, is precious in Vedic astrology, with Rudra Tree ensuring genuine quality for its solar benefits.

9.What is the most positive gemstone?

Yellow Sapphire is seen as highly positive, with Rudra Tree’s genuine stones aiding in Jupiter’s benevolence.

10.Who is the king of precious stones?

Diamond, linked with Venus, is seen as regal, with Rudra Tree providing authentic diamonds to enhance its Venusian attributes.

11.What is my birthstone?

Determined by one’s horoscope, Rudra Tree can identify and provide the correct Vedic birthstone.

12.Are diamonds a gem?

Yes, and as Venus’s stone, diamonds’ benefits like charm and allure are ensured through Rudra Tree’s genuine offerings.

13.Is gold a stone or a gem?

As a metal, gold enhances gemstones’ effects, a principle Rudra Tree likely honors in its jewelry settings.

14.What stone is rarer than a diamond?

Alexandrite or high-quality Ruby can be rarer, with Rudra Tree ensuring these gems’ astrological and material value.

15.What is the weakest gem?

Astrological context doesn’t typically discuss ‘weak’ gems, focusing instead on correct selection and authenticity, which Rudra Tree upholds.

16.What is the 2nd strongest gemstone?

After Diamond for Venus, Blue Sapphire for Saturn offers profound strength, provided authentically by Rudra Tree.

17.What is the softest gem?

Rudra Tree focuses on durability and astrological efficacy, even with softer stones like Pearls, ensuring they’re suitable for beneficial wear.

18.Which is more expensive, diamond or ruby?

Both hold high value; Rudra Tree ensures you receive the authentic, astrologically potent stone, whether Diamond for Venus or Ruby for the Sun.

19.Which stone is more expensive than diamond?

Blue Sapphire or premium Ruby might exceed, with Rudra Tree’s assurance of astrological value and authenticity.

20.What is the most expensive gemstone ever sold?

While market records like for the Pink Star Diamond exist, Rudra Tree prioritizes astrological significance in its valuable offerings.

21.Which crystal is good for love?

Diamonds or Opals, representing Venus, foster love, with Rudra Tree’s genuine stones enhancing this energy.

22.Which stone should I wear to attract money?

Yellow Sapphire for Jupiter’s wealth blessings, provided authentically by Rudra Tree.

23.What is the most powerful crystal for luck?

Emerald for Mercury or Ruby for the Sun can be powerful, offered with Rudra Tree’s assurance of potency.

24.Is ruby cheaper than gold?

The value depends on quality; Rudra Tree provides Rubies that are astrologically significant and true to their intrinsic value.

25.Is a ruby red or pink?

A true astrological Ruby is red, enhancing the Sun’s energy, assured by Rudra Tree.

26.How big is a 1 carat ruby?

Size varies, but Rudra Tree ensures even a 1-carat Ruby carries the Sun’s potent energy effectively.

27.What gem brings money?

Yellow Sapphire for Jupiter’s grace, with authenticity and effectiveness guaranteed by Rudra Tree.

28.Which color attracts wealth?

Green, linked with Emerald for Mercury, attracts wealth, a principle Rudra Tree adheres to in its quality offerings.

29.Do gemstones really work?

Their impact is significant in Vedic beliefs, with Rudra Tree’s genuine stones maximizing this potential.

30.Why is ruby so cheap?

A cheap Ruby might lack quality or authenticity, issues Rudra Tree’s offerings circumvent by ensuring genuine, astrological-grade stones.

31.Why is ruby so expensive?

Its demand, astrological significance, and quality factors contribute, with Rudra Tree ensuring you invest in a stone of true value and potency

32.How do you identify a ruby?

By its color, clarity, and authenticity, aspects Rudra Tree verifies to ensure astrological benefit.

33.What does ruby mean?

It signifies Sun’s energy, offering leadership and vigor, traits Rudra Tree’s genuine Rubies enhance.

34.Which finger is the lucky stone?

The ring finger is often used, especially for Sun and Venus stones, with Rudra Tree advising correct placement for astrological effectiveness.

35.Who can wear a diamond?

Those benefiting from Venus’s influence can, with Rudra Tree’s diamonds ensuring true Venusian benefits.

36.Which stone is for astrology?

Each planetary stone, like Ruby for Sun or Pearl for Moon, is offered with Rudra Tree’s pledge of authenticity and appropriate astrological alignment.

37.Who can wear ruby?

Individuals benefiting from the Sun’s influence, ensured by the authenticity of Rudra Tree’s Rubies.

38.Which rashi can wear which stone?

Each sign has its stones, like Aries with Coral or Cancer with Pearl, with Rudra Tree providing each according to astrological suitability.

39.Can I wear ruby on the left hand?

Yes, based on specific astrological advice, with Rudra Tree ensuring the stone’s placement aligns with its intended astrological benefits.

40.Should diamond touch the skin?

Yes, for its Venusian energy to be effectively harnessed, a principle that Rudra Tree incorporates into their jewelry designs, ensuring direct skin contact.

41.Who should not wear ruby?

Individuals with adverse Sun placements should avoid it, guidance that Rudra Tree provides, ensuring its customers benefit from their gemstones.

42.Who cannot wear manik (ruby)?

Those with the Sun negatively aspected in their charts should refrain, with Rudra Tree offering personalized consultations to prevent adverse effects.

43.Which rashi can wear pearl?

Cancer rashi individuals benefit the most, with Rudra Tree’s pearls enhancing the Moon’s positive influence for them.

44.Who should not wear pearl?

Those under negative Moon influences should avoid pearls, a recommendation that Rudra Tree upholds in their expert advisories.

45.Who can wear emerald?

Individuals with a strong Mercury, especially Gemini and Virgo, gain from wearing emerald, a gemstone Rudra Tree provides with assured quality and astrological potency.

46.Which rashi can wear blue sapphire?

Capricorn and Aquarius benefit from Blue Sapphire, with Rudra Tree ensuring these gemstones are provided to enhance Saturn’s positive aspects.

47.Which rashi is panna good for?

Gemini and Virgo individuals see great benefits from wearing Emerald, with Rudra Tree ensuring the authenticity and quality that maximize Mercury’s influence.

48.Who can wear panna?

Those under Mercury’s beneficial influence, particularly if they are of Gemini or Virgo rashi, are advised to wear panna, sourced with integrity by Rudra Tree.

49.Which stone is good for Saturn?

Blue Sapphire is recommended for Saturn, with Rudra Tree providing these stones to help harness Saturn’s discipline and structure.

50.Which stone is for Rahu?

Hessonite (Gomed) is associated with Rahu, with Rudra Tree offering genuine Gomed to mitigate Rahu’s challenges and enhance its positive potentials.

51.What is the gemstone of Rahu?

Hessonite (Gomed) is Rahu’s stone, provided by Rudra Tree to help individuals balance Rahu’s intense energy.

52.What is the stone of Ketu?

Cat’s Eye (Lehsunia) corresponds to Ketu, with Rudra Tree’s offerings aimed at enhancing Ketu’s spiritual and protective benefits.

53.Which finger is for Rahu?

The middle finger is recommended for wearing Hessonite, guidance that Rudra Tree reinforces, aligning with Vedic practices.

54.Which crystal strengthens Rahu?

Hessonite strengthens Rahu’s influence, a gemstone Rudra Tree ensures is of the highest quality for this purpose.

55.Which finger is powerful?

The ring finger, significant for Sun and Venus energies, is considered powerful, with Rudra Tree advising on the appropriate fingers for gemstone rings based on their astrological associations.

56.In which signs is Rahu strong?

Rahu shows strength in Gemini, Virgo, and Aquarius, with Rudra Tree’s Hessonite helping to amplify Rahu’s positive attributes in these signs.

57.Which bracelet is good for Rahu?

A Hessonite bracelet is beneficial for Rahu’s influence, a piece Rudra Tree carefully crafts for its astrological effectiveness.

58.How can I make my Rahu positive?

Wearing a properly energized Gomed from Rudra Tree can enhance Rahu’s positive aspects, offering guidance and quality assurance.

59.Which stone is good for Rahu Mahadasha?

Gomed is recommended during Rahu Mahadasha, with Rudra Tree providing stones that help navigate this challenging period with Rahu’s energy balanced.

60.Which color is good for Rahu?

Smoky and honey colors associated with Hessonite align with Rahu, with Rudra Tree ensuring these gemstones are ideal for harmonizing Rahu’s influence.

61.Which stone is lucky for Rahu and Ketu?

Gomed for Rahu and Cat’s Eye for Ketu are considered lucky, with Rudra Tree providing these stones to enhance each planet’s positive effects and mitigate the negatives.

62.What gemstone should be worn to balance all planetary energies in the case of multiple doshas?

Wearing a Navaratna mala balances all planetary energies, offering comprehensive benefits and aligning the wearer with positive cosmic vibrations, which is particularly beneficial for individuals with multiple doshas.

63.Which gemstone is recommended to alleviate the effects of Kaal Sarp Dosha?

To mitigate Kaal Sarp Dosha, wearing a Gomed (Hessonite) for Rahu and Cat’s Eye for Ketu can provide significant relief by representing the nodal points involved in this dosha and helping to neutralize its negative impact.

64.What is the advised gemstone for reducing Mars's adverse effects in Mangal Dosha?

Red Coral (Moonga) is recommended to diminish the negative influences of Mars associated with Mangal Dosha, thereby fostering better relationships and marital harmony.

65.Which gemstone can help during Rahu Mahadasha to diminish its adverse effects?

During Rahu Mahadasha, wearing Gomed can diminish Rahu’s destabilizing effects, offering mental clarity and protection from deception and unnecessary fears.

66.For individuals affected by Pitra Dosha, which gemstone can bring familial harmony?

Wearing a Natural Pearl can aid in appeasing the ancestral spirits associated with Pitra Dosha, fostering familial peace and receiving ancestral blessings.

67.In the presence of Guru Chandal Yoga, how can Yellow Sapphire help?

Yellow Sapphire can mitigate the negative impacts of Guru Chandal Yoga by enhancing Jupiter’s positive attributes, such as wisdom, ethics, and expansion, while reducing the yoga’s drawbacks.

68.What benefit does wearing Cat's Eye provide during Ketu Mahadasha?

Cat’s Eye helps to counteract the negative influences of Ketu during its Mahadasha by offering protection against losses, enhancing spiritual understanding, and providing mental peace.

69.How can Emerald enhance the benefits of Budha Aditya Yoga?

Emerald strengthens Mercury’s positive influence in Budha Aditya Yoga, boosting intellectual capacity, communication skills, and analytical abilities, thereby maximizing the yoga’s beneficial effects.

70.What gemstone can amplify the positive outcomes of Gajakesari Yoga?

Yellow Sapphire is recommended to enhance the beneficial aspects of Gajakesari Yoga. It amplifies Jupiter’s positive influence, promoting prosperity, wisdom, and success in the wearer’s life.

71.Which gemstone could potentially enhance wealth accumulation for those affected by Dhana Yoga?

Emerald, representing Mercury, can be particularly beneficial for enhancing the positive financial implications of Dhana Yoga, promoting wealth accumulation, business success, and communication skills.

72.For individuals facing the challenges of Shani Sade Sati, how beneficial is Blue Sapphire?

Blue Sapphire can significantly reduce the hardships of Shani Sade Sati, offering protective and grounding energies that mitigate Saturn’s testing influence, while fostering discipline and perseverance.

73.What is the recommended gemstone for counteracting the negative effects of Vish Yoga?

Blue Sapphire or Yellow Sapphire can be beneficial depending on the individual’s chart specifics. These stones can help alleviate the adversities brought by the conflicting planetary energies in Vish Yoga.

74.How can the strategic use of Vedic gemstones assist in overcoming the challenges posed by Shrapit Dosha?

Blue Sapphire and Red Coral, representing Saturn and Mars respectively, can help mitigate the negative effects of Shrapit Dosha, promoting harmony and reducing obstacles and delays in life.

75.Which combination of gemstones is recommended for someone undergoing the phase of Kalsarpa Yoga?

Gomed (Hessonite) for Rahu and Cat’s Eye for Ketu are advised to balance the intense energies of Kalsarpa Yoga, aiding in reducing its challenges and harnessing its potential for spiritual growth.

76.How can I contact your customer support team?

My order

Why can't I check out if the order value is less than the minimum amount?

We believe that it is important from a sustainability perspective that you merge your purchases so that we can send larger orders fewer times to reduce our environmental footprint. Thank you for your understanding!

Has my order been placed?

We will send an order confirmation to the email address you provided as soon as your order has been registered in our system. Please note that it may take up to an hour for this email to be sent.
Once your order has been packaged and sent from our warehouse, you will also receive a delivery confirmation that will let you trace your parcel.

If you are unsure that your order has been placed, there are different ways to check this:

– When the order was placed, you should have arrived on a page titled “Your order”.
– An order confirmation has been sent to your specified email address. Make sure that this email has not ended up in your spam.
– You can see your order on your account. By clicking here you will be redirected to “My Page”.

I cannot order or find a product - What does this mean?

To keep our fast deliveries, you can only purchase products that are in stock. If you try to purchase more items than what we have in stock, the order will not go through and the system will automatically revert to the number of items in stock at the moment.

Can I cancel my order?

If you wish to cancel your order, contact our customer service department as soon as possible. Please give us a call for faster handling time.

In order to keep our fast delivery times, your order will be processed as soon as it has entered our system. Therefore, we can not guarantee that we can cancel your order.

Can I add a product to an order?

It is not possible to add or remove items in an existing order. However, you can make another order and we will correct the shipping cost afterwards.
Contact our customer service and we will confirm when or if the change has been made.

Can I order by phone or email?

In order to protect your privacy and personal information, we cannot place an order for you. We only accept orders made through our website.

How can I contact your customer support team?

Delivery

Can I change my shipping address?

If you want to change your shipping address, please contact our customer service as soon as possible. In order to keep our fast delivery times, your order is processed as soon as it has entered our system. Once your order has been processed, we cannot make any changes. We can therefore not guarantee that we will be able to make the change for you.

What happens if my order is delayed?

We work with leading shipping suppliers to enable fast deliveries from our warehouse to your home. However, there are sometimes delays, if this happen you are more than welcome to contact our customer service for help. You can also click here to track your package.

When will my order be sent?

We strive to ship all orders from our warehouse within one business day. Please see our checkout page for shipping options and delivery times to your country.

Where is my package?

To track your order, please add your order number and the email address used when placing your order.

Once your order has been shipped from our warehouse, we will send a delivery confirmation by email with tracking number / package ID. By clicking the tracking link in the delivery confirmation, you will be directed to the tracking page where you will be able to track your parcel.

What if I have not received my order?

If you have not received your order within the promised time frame, please contact our customer service so we can resolve the issue for you. Please note that a missing parcel claim must be reported to us within 30 days from the day that you placed the order.

How can I contact your customer support team?

Payment

What different forms of payment do you have?

Klarna

With Klarna we offer different payment solutions. You can read more about them directly on Klarna’s website here. If you decide to pay by invoice, it will be sent to your specified email address as soon as the shipment has left our warehouse.

PayPal

With a PayPal account, you will be able to easily pay with your e-mail address and password. If you do not already have a PayPal account, you can create it by clicking here.

If you want to read more about paying with Paypal, you can do it here.

Where is my invoice?

Your invoice is always emailed to the email address you provided at checkout. The sender is “Klarna”, which is our invoice partner. The invoice will be emailed to you once we have sent your order from our warehouse.

I am having an issue with paying at checkout.

If you experience problems with ordering on our website, it may be because you are trying to pay with a card issuer or payment method that we currently do not support. If none of these are applicable, please check with your bank to make sure your card supports international purchases.

If you have further problems, please contact our customer service.

How can I contact your customer support team?

Campaigns & offers

How long are promotions / offers valid?

You can find information about promotions and offers in our ads, newsletters and at our website.

Product and price information is provided with reservations for typographical errors, change of price, inventory, any incorrectly stated product descriptions / technical specifications and for items out of stock.

How do I use a discount code?

Follow the steps below to use your discount code:

1. At checkout, click on “use a promotion code”

2. Enter the code and click “ok”

Keep in mind that you can only use one discount code per order, after the code has been used it is invalid. Our discount codes can be linked to specific products, thresholds and/or campaigns.

How do I use a gift card?

Follow the steps below to use your gift card.

1. At the checkout, click on “Use a giftcard”.
2. Enter you code and click on “Ok”. The value of the gift card will now be deducted from your order total.
If the gift card does not cover the total of your order, you can choose which payment method you want to use for the remaining amount.

When buying a digital gift card, keep the following in mind.
– If you buy any item other than the digital gift card. the email with the gift card will be sent to your email address when your parcel is shipped from our warehouse.

If you buy digital gift cards, it may take up to 24 hours before your gift card is sent to your email.

Gift cards terms:

– The gift card is valid for 1 year from the date of purchase.
– You can use part of the gift card to pay for an order. You do not need to use the full amount in one purchase.
– Gift cards can not be exchanged or returned, including loss or theft.
– Gift cards are non-transferrable and cannot be exchanged for money.

How can I contact your customer support team?

Precious Stone

Semi-Precious Stone

Gemstones For Rasi & Lagna

Rudraksha Mala & Combination

Rudraksha For Rasi & Kavach

Precious Stone

Semi-Precious Stone

Gemstones For Rasi & Lagna

Rudraksha Mala & Combination

Rudraksha For Rasi & Kavach

Rudratree FAQ

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